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Terms and Conditions

Applicable to all agreements that are concluded via the webshop of

Name entrepreneur: mirmu
Business & visiting address: Mirmu, Kasteel Daelenbroeckstraat 18, 6043 XR Roermond, Netherlands

Phone number: 0639565640
Fax: 0639565640

Article 1 Applicability

1.1  All offers, orders and agreements are subject to the aforementioned conditions. These conditions can be found on the webshop When you place an order or accept an offer, you accept these conditions.

Article 2 Offer and prices

2.1  mirmu, hereinafter referred to as mirmu, reserves the right to change prices at all times.

2.2.  Information, images, oral communications, quotations, etc. with regard to all offers and the characteristics of the products that are provided by telephone or e-mail, are (re)displayed or done as accurately as possible. However, mirmu does not guarantee that all offers and products are fully in accordance with the information provided. In principle, deviations cannot give rise to compensation and/or dissolution of an agreement.

Article 3 Agreements

3.1  The agreement is concluded when you as a buyer place an order and it is accepted by mirmu. mirmu is entitled to refuse an order if, in its opinion, continuing the agreement will cause damage to mirmu or damage the relationship between both parties of the agreement.

Article 4 Prices and payment

4.1  The prices stated on are in the currency Euro (€) and are exclusive of 21% VAT. unless expressly stated otherwise in the article or in the offer. Payment must (in case of prepayment) be made within 8 days of the order date.

4.2  If you as a buyer receive the order on account, a payment term of a maximum of 10 days after the invoice date applies. If you exceed this term and the claim is outsourced by means of a reminder or for collection, additional administration costs, claim costs from the collection agency and default interest of 1% per month will be charged. Default interest is calculated from the day the payment should have been made. If you are in default and payment is not made, mirmu reserves the right to suspend or dissolve the agreement and to deny you access to your webshop account.  

Article 5 Retention of title

5.1  mirmu retains full ownership of all delivered goods until you have fully paid all payments that you owe on the basis of an agreement.

Article 6 Delivery

6.1  The delivery times provided by mirmu are indicative. However, the maximum delivery time is 30 days, unless otherwise agreed. If the delivery time is not feasible, mirmu is obliged to inform the consumer of this in a timely manner and to offer the possibility to dissolve the agreement or to agree on a new delivery time. Amounts already paid will be refunded within 30 days upon dissolution. Delivery will be made to the delivery address specified by you under your own account details.

Article 7 – Right of withdrawal

When delivering products:

7.1   When purchasing products, the consumer has the option to dissolve the agreement without stating reasons during 14 calendar days. This period starts on the day after receipt of the product by or on behalf of the consumer.

7.2 During   this period, the consumer will handle the product and the packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he makes use of his right of withdrawal, he will return the product with all accessories supplied and - if reasonably possible - in the original condition and packaging to the entrepreneur, in accordance with the reasonable and clear instructions provided by the entrepreneur.

Article 8 Complaints and liability

8.1  After receipt of your order, you have the obligation to check the article whether it complies with the agreement. If this is not the case, you must inform mirmu of this within 14 days of the invoice date by e-mail or otherwise in writing. After the stipulated period of 14 days, you can no longer submit complaints or exchange the goods.

8.2  If it is clear that the articles do not comply with the agreement, mirmu has the choice to replace them with new articles, which will be delivered at no additional cost, or to refund the purchase price if this has already been paid by the buyer. Damage caused by the buyer himself through "own repair" is definitively excluded from any warranty or complaint. If you do not want the items for any reason, you can return them within 14 days, provided they are unused and still in unopened packaging and are completely free of signs of use. Additional costs for the return are for your own account.

Article 9 Shipment and risk

9.1  The chosen shipping method is at your own risk when it comes to shipping by letterbox post for the Netherlands and Europe. Parcel post, however, is insured for loss and damage, the handling will be done by mirmu. In case of damage or loss, the damaged item will be offered again and free of charge, this does not apply to letterbox postal items. Much care is taken in the packaging and shipping of your order, however your order may be damaged in transit. Parcel post is offered for this at a very small additional cost.

Article 10 Use of this website

10.1  This website or any part of this website may not be reproduced, copied, duplicated, sold, or commercially exploited in any other way without the written permission of mirmu. mirmu reserves the right to refuse its services and/or cancel orders if it believes that the customer is acting in violation of the law or that the relationship may be harmful to mirmu interests.

Article 11 Force majeure

11.1  In case of force majeure, mirmu reserves the right to terminate or suspend the execution of your order or agreement at its own discretion. This with written notice, by post or email, to you and without mirmu being obliged to pay any compensation.

11.2  Force majeure is understood to mean any shortcoming that cannot be attributed to mirmu, because it is not due to its fault, nor by operation of law.

Article 12 Applicable law

12.1  All offers, promotions and agreements as well as the conditions described here are exclusively governed by Dutch law. Disputes between the parties will, in the event of a lawsuit, be submitted exclusively to a Dutch court.